Social Audit: A Toolkit A Guide for Performance Improvement and Outcome Measurement

This toolkit provides practical guidance and insights for government departments, community organisations and civil society groups on using social audit as a tool to identify, measure, assess and report on the social performance of their organisations. It comprises two sections - Section I introduces the concepts, purpose, history and goals of social audit; Section II describes how this toolkit is to be used in a sequential process for conducting social audit and the preparation of social audit reports.