Making the Journey from Cash to Electronic Payments: A Toolkit for USAID Implementing Partners and Development Organizations

Relief and development organizations regularly make high volumes of small payments for programs and operations.  There is an opportunity to expand financial inclusion and generate benefits for people living at the base of the pyramid by shifting from cash payments to electronic payments.

This Toolkit aggregates lessons learned from organizations, illustrated by examples from both early champions of this movement as well as others who only recently embarked on this journey. It is designed to be used by organizations regardless of their experience with e-payments and to inspire and enable organizations new to e-payments to consider making the switch. The Toolkit is intended to be a practical “how-to” guide divided into step-by-step modules. It borrows from the multitude of relevant resources available, but we selected and recommend just a few key tools and resources at each step as a guide.